Contact Us

Email or complete the form to learn how SympathiQ can solve your problem.

contact@sympathiq.com

Customer Support

Feedback and Suggestions

We value your feedback. Your input is crucial in shaping the future of SympathiQ.

Customer Support

Our support team is available around the clock to address any concerns you may have.

Media Inquiries

For media-related questions or press inquiries, please contact us at media@SympathiQ.com.

Get in Touch

You can reach us anytime

Our Location

Our Location

SympathiQ Ltd.

128 City Road

EC1V 2NX London

United Kingdom

FAQ

What is SympathiQ?

SympathiQ is a well-being platform that connects individuals with certified coaches and specialists in areas such as personal growth, mental wellness, and life coaching.

Our mission is to make professional guidance accessible to anyone, anywhere, through secure online consultations.

How do I get started as a client?
Getting started as a client on SympathiQ is simple:
  1. 1. Sign Up: Create a free account on our website.
  2. 2. Build Your Profile: Fill out basic information about yourself and your needs to help us recommend the right specialists.
  3. 3. Search for a Specialist: Use our search filters to find a coach or specialist tailored to your goals.
  4. 4. Book a Session: Choose a time that works for you and book your first consultation.
  5. 5. Start Your Journey: Meet with your specialist through secure video consultations and take the first step towards personal growth and well-being.
How do I get started as a specialist?
Joining SympathiQ as a specialist is a seamless process:
  1. 1. Apply Online: Create an account and submit your application through our specialist registration page.
  2. 2. Verification Process: Provide your certifications, experience details, and other relevant documentation. Our team will review your credentials to ensure quality and professionalism.
  3. 3. Set Up Your Profile: Once approved, personalize your profile with a photo, bio, areas of expertise, and session pricing.
  4. 4. Go Live: Start offering your services to clients worldwide. You can manage your schedule, consultations, and earnings directly through the platform.
  5. 5. Earn and Grow: SympathiQ supports your growth by connecting you with a global audience of clients seeking your expertise.
Who are the specialists on SympathiQ?

The specialists on SympathiQ are certified coaches and professionals with expertise in mental wellness, personal development, career coaching, and other well-being-related fields.

While we do not include medical doctors, our platform ensures all listed specialists meet rigorous standards of certification and experience in their areas of expertise.

How are specialists verified?

Every specialist on SympathiQ undergoes a rigorous verification process. We carefully review their certifications, professional experience, and references.

This ensures they meet the highest standards of quality and professionalism.

How will I communicate with my specialist?

All communication happens through the SympathiQ platform. You can chat with your specialist to discuss your goals, ask questions, and schedule sessions.

Video consultations take place within our secure, browser-based platform—no downloads required.

How does SympathiQ work?
  1. 1. Search and Select: Use our search filters to find a coach or specialist who fits your specific needs.
  2. 2. Schedule a Session: Book a session at a time that works for you.
  3. 3. Connect Online: Meet with your specialist through secure video consultations directly on our platform.
How do face-to-face video sessions work?

Once you book a session, you’ll receive a link to join a secure video call with your specialist. Simply log in at the scheduled time and click on the link to begin your consultation.

Our platform is designed for ease of use, so all you need is a stable internet connection and a device with a camera.

What kind of support can I expect from SympathiQ specialists?
SympathiQ specialists offer support across various well-being areas, including but not limited to:
  • - Personal growth and self-improvement
  • - Stress and emotional management
  • - Relationship coaching
  • - Career and business coaching
Our specialists are here to guide you in overcoming challenges, achieving your goals, and enhancing your overall quality of life.
Can I change my specialist?

Absolutely. If you feel your current specialist isn’t the right fit, you can search for and switch to another coach or specialist at any time.

SympathiQ is designed to provide flexibility and meet your unique needs.

How do I know whether SympathiQ is right for me?

SympathiQ is for anyone looking to improve their well-being, gain insights, or overcome personal challenges with the help of a qualified coach or specialist.

Whether you’re navigating stress, seeking personal growth, or needing career advice, SympathiQ provides accessible, professional support tailored to your journey.

Is SympathiQ accessible for disabled people?

Yes, SympathiQ is committed to accessibility. Our platform is compatible with assistive technologies, and our video consultation system supports closed captions for users with hearing impairments.

We aim to create an inclusive experience for everyone. Learn more about accessibility options.

How do I stay confidential?
We prioritize your privacy and confidentiality. You can control how much personal information you share with your specialist. Here’s how:
  • - Use a pseudonym: You can set a display name that protects your identity.
  • - Limit identifiable information: Keep personal details minimal in your profile.
  • - Enable Private Profile Mode: Go to Settings and activate the "Private Profile" feature. This makes your profile anonymous to specialists, showing only the necessary details for the consultation.
How is privacy and security protected? SympathiQ takes privacy seriously. All communication and data on the platform are encrypted using industry-standard protocols. We comply with strict data protection regulations to ensure your personal information is secure. For more details, visit our Privacy Policy.
What if I have technical issues or questions?
Our support team is here to help! If you experience any technical issues or have questions, please contact us support@sympathiq.com We aim to resolve all inquiries promptly.

Subscribe to our newsletter to get the latest updates and news.

Feedback